Privacy Policy

Secret Soc. Studio Ltd.

The White Cottage, Parkers Lane Maidens Green, Berkshire RG42 6LE, United Kingdom.

Company No.: 16468379

Email: info@secretsocietystudio.co

Phone: +44 (0)7805 335398

We may collect the following information when you interact with our website or services:

• Name and contact details (email, phone number).
• Delivery and billing address.
• Payment information (processed securely via third-party providers).
• Purchase history.
• Website usage data (IP address, browser type, device info).
• Communications with us (emails, messages, form submissions).

We use your data to:

• Process and fulfil your orders.
• Provide customer support.
• Send updates and promotional emails (only if opted in).
• Improve and personalise your experience on our website.
• Comply with legal obligations.

We process your data under the following lawful bases:

• Contractual necessity: To fulfil your orders and provide our services.
• Legitimate interests: For internal record keeping and improving our service.
• Consent: When you opt-in to receive marketing.
• Legal obligation: Where required by law.

You will only receive marketing communications if you opt in. You can unsubscribe at any time by clicking the link in the email or contacting us directly.

We do not sell your data. We may share it with trusted third parties who help us run our business, such as:

• Payment processors (e.g. Stripe).
• Courier services.
• Email marketing platforms.
• IT and hosting providers.

All partners are GDPR-compliant and only process data on our behalf.

We take appropriate technical and organisational measures to protect your personal data. All information is stored securely. We retain your data only as long as necessary for the purposes it was collected.

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Correct inaccuracies in your data.
• Request deletion of your data.
• Object to or restrict data processing.
• Withdraw consent (where applicable).

To exercise any of these rights, contact us at info@secretsocietystudio.co

Our website uses cookies to enhance your experience. For more information, please refer to our [Cookie Policy].

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. We encourage you to read their policies.

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.